(610) 804-8021 info@aihealthinsights.com

Privacy Policy

Effective Date: March 1, 2020

This privacy policy may be updated without prior notice

Ai Health Insights Privacy Policy

This Privacy Policy (this “Policy”) explains how Ai Health Insights L.L.C. collects, uses and shares information about Ai Health Insights customers and others who visit Ai Health Insights websites, view Ai Health Insights information, or interact with Ai Health Insights services and products.  In this Policy, the terms “Ai Health Insights”, “AiHI”, “we”, “us”, and “our” refer to Ai Health Insights L.L.C.  The term “you” refers to you as a customer or user of our products and services.  Such use constitutes your acceptance of this Policy.

This Policy does not apply to AiHI partners and affiliates or their products, services and websites.  Those are covered by their policies, unrelated to this AiHI policy.

1. What Information Do We Collect About You?

A.   Account Information

We may collect and keep personal information you give to us when you sign up for an account, including: your name, address, e-mail address, telephone number, bank account and/or credit card number, logins and passwords to our websites, security questions and codes, and other account information.  We may also collect and keep other information about your account with us, such as transaction history, customer service and website interactions.  

B.   Usage Information

When you use our services, our websites and apps may automatically collect usage information.  Usage information may include application usage data and logs, including device type and ID, IP address, and location information. This usage information may be in various formats (electronic, audio, and other)., and may be collected through our website.

C.   Third-Party Information

We also may receive information about you and your users from third parties such as partner products or websites.  This information may allow us to reach out to you for marketing our products and services.   

D.    Cookies and Other Technologies  

Currently our website does not use cookies, beacons, tags or other similar technologies for tracking website activities.

However our hosting company may provide us with some details that we may use to further modify our website for greater reach to prospective customers.  Some of the details may identify users, but for the most part these are anonymous activities.

In future we may employ the use of cookies to make our marketing more targeted.  This policy will be revised whenever any such change takes place.

E.   Children’s Information

Protecting children’s privacy is important to us.

As a provider of corporate products and services, we have no desire or interest in collecting information on children.

If we learn that a child under the age of sixteen has provided personal information through our products, services or website, we will do everything in our power to remove such information immediately from our files.

2. How Do We Use Information About You?

We use information we’ve collected and received from and about you and your account (“Information About You”) purely for marketing our products and services.

Since our products are relevant for healthcare and life sciences enterprises, our marketing efforts will also target such corporations.

We may also use information about you to enhance the usability, functions and features of our products and services.

In certain cases, we may use the information about you for compliance with regulatory guidelines.

3. What Information Do We Share with Others? 

Since AiHI products are always used in conjunction with another enterprise software from our partners, we may use such information with our partners.  Generally this usage will be limited to enhance the usability of our products and those of our partners.  We may also use the information for marketing and customer support.  This information may be identifiable, non-identifiable, or aggregated.

We may also share information about you (including personal information) to protect our customers, employees, or property; in emergency situations; and to enforce our rights under our terms of service and policies, in court or elsewhere.

We may have to share information about you when necessary, and called upon by law to comply with a valid legal process, such as a subpoena, court order, or search warrant, or where there is a lawful request, to disclose information about you (including personal information) without your consent or notice.  We may also be required to disclose personal information to a third party or governmental entity in response to a court order.  If the court order is sought by a governmental entity, you should be afforded the opportunity to appear and contest in a court proceeding relevant to the court order any claims made in support of the court order.

AiHI will never share information about you with third-party mailing lists or other solicitors.

AiHI respects your right to privacy of information about you and complies with statutory Data Protection regulations. 

At all times, you will have the right to send us a request to delete your information from our files.

4. How Do We Protect Your Personal Information?

AiHI takes information security seriously.  We use commercially reasonable efforts to prevent unauthorized third-party access to information about you.  However, we cannot guarantee that these practices will prevent every unauthorized attempt to access, use, or information about you.

5. How Long Do We Maintain Your Personal Information?

AiHI maintains personal information about you in our regular business records while you are a customer to any of our products or services.  We also maintain personal information about you for a period of time after you are no longer a subscriber to satisfy legal or tax requirements, for fraud prevention, or for business purposes. 

6. Who Can You Contact with Any Questions or Concerns?

If you have any questions or concerns regarding this Policy, or our privacy practices, please contact us at privacy@aihealthinsights.com, or you may write us at Ai Health Insights L.L.C., 605 Locust Ln N, West Chester, PA 19380, Attn: Privacy Matters.

7. What about Changes to This Policy?

We may modify this Policy at any time.  This website link will contain the latest version of our policy, along with the date the version was released.

Version 1: March 01, 2020.